There is a new service that is becoming more popular with smaller businesses that is assisting in maintaining a professional first impression of your company without excessive staffing costs. This is the virtual reception and this article will explain exactly what this is and what it can do for you.

If you start up your own business you know that a lot of the work will have to be done by yourself. Staff are an expensive asset to you company and often it is too expensive to have full time staff when you begin. This means that you have to juggle with answering calls to new business along with the day to day running of the business.

Whilst doing this is possible it often leads to calls not being answered in good time, calls being missed, and an unprofessional image being created. You do not get a second chance to make a first impression so this can be damaging.

Call answering services are now being offered across the country. Thanks to technology someone can be sat at a completely remote location and answer your calls for you. They are able to see on their computer which number the caller has dialed and instantly pull up a predefined script of how you wish your phone to be answered. A professional message can be taken for you and then emailed, texted to your phone or collected for you to call and receive at your convenience.

The obvious advantage to this is that your caller is greeting within one or two rings with a professional member of, what seems as, your staff. You are free to not worry about this side of the business and get on with the other important roles you have to fulfill.

Usually these services are charged on a per call basis though depending on the level of service you require, there can be a monthly fee. Often for a startup business the cost of the call answering service will be substantially less than employing a member of staff as well as avoiding sickness, holiday pay etc.

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This entry was posted on Friday, January 22nd, 2010 at 3:00 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.